Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Alphawave Trading (PVT) LTD website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

2. Use of Website

  • Eligibility: You must be at least 18 years old to use our website and services.
  • User Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information.
  • Prohibited Activities: You agree not to use the website for any unlawful purposes, to interfere with the operation of the website, or to transmit harmful or disruptive content.

3. Product and Service Information

  • Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current.
  • Changes to Products and Services: We reserve the right to modify, suspend, or discontinue any product or service at any time without notice.

4. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase, which we may accept or reject at our discretion. We will send you an order confirmation if your order is accepted.
  • Payment: Payment is required at the time of purchase. We accept various payment methods, which are listed on our website.
  • Cancellation: We reserve the right to cancel orders for any reason, including but not limited to product availability or errors in pricing.

5. Shipping and Delivery

  • Shipping Terms: Shipping times and costs will vary depending on the destination and the shipping method selected.
  • Delivery: We are not responsible for delays in delivery caused by factors beyond our control, including but not limited to weather, customs delays, or courier issues.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return the product within 7 days of receipt for a refund or exchange, subject to our return policy.
  • Refunds: Refunds will be issued in the original payment method within 7 days of receiving the returned item.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Alphawave Trading (PVT) LTD or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or display any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Alphawave Trading (PVT) LTD shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Alphawave Trading (PVT) LTD and its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: [email protected]
  • Phone: +94729996666
  • Address: 55F 3/3, Manning Place, Colombo 06, Sri Lanka.