Privacy Policy

1. Introduction

At Alphawave Trading (PVT) LTD, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a purchase or contact us.
  • Non-Personal Information: We may collect non-personal data such as your browser type, IP address, and browsing behavior on our website to improve user experience.

3. How We Use Your Information

  • To Provide Services: Your information is used to process transactions, deliver products, and provide customer support.
  • To Improve Our Services: We use data analytics to understand how our website is used, helping us improve our services and user experience.
  • To Communicate with You: We may use your contact information to send updates, newsletters, or promotional materials. You can opt-out of these communications at any time.

4. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, conducting business, or servicing you.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us.
  • Opt-Out: You can opt-out of receiving our communications at any time by following the unsubscribe instructions provided in the emails.
  • Data Deletion: You may request the deletion of your personal information, subject to legal obligations.

7. Cookies

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us understand how you use our site and provide features such as personalized content. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +94729996666
  • Address: 55F 3/3, Manning Place, Colombo 06, Sri Lanka.